Shipping policy
Shipping Policy
Last Updated: July 20, 2026
Thank you for shopping with Pokebble Shop. We are committed to processing and shipping your orders as quickly and securely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During periods of high order volume, product launches, or holidays, processing times may be extended.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).
Shipping Destinations
Pokebble Shop currently ships to customers within the United States and to many international destinations.
If your country is unavailable at checkout, please contact us at contact@pokebble.shop for assistance.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed.
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United States: 3–6 business days
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Canada: 5–10 business days
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International: 7–20 business days
Delivery estimates are not guaranteed and may vary due to weather, carrier delays, customs processing, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated during checkout based on your shipping destination, package size, weight, and selected shipping method.
Any available free shipping promotions will be clearly displayed on our website.
Tracking Orders
When available, tracking information will be sent by email after your order ships.
Please allow up to 24 hours for tracking information to become active after receiving your shipment confirmation.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect shipping address is entered, please contact us immediately. We will make every effort to update the address before the order ships.
Pokebble Shop is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us at contact@pokebble.shop within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and assist you whenever possible.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delivery Delays
Pokebble Shop is not responsible for shipping delays caused by:
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Severe weather
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Customs inspections
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Carrier service interruptions
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Natural disasters
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Public holidays
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Events beyond our reasonable control
Contact Us
If you have any questions regarding shipping, please contact us:
Pokebble Shop
Email: contact@pokebble.shop
Phone: +1 (479) 345-1674
Address:
3008 Water Street
Livermore, CA 94550
United States
