Contact information

We're here to help! If you have any questions about your order, our products, shipping, or anything else, please don't hesitate to get in touch with us.

Customer Support

Email: contact@pokebble.shop

Phone: +1 (479) 345-1674

Business Address:

Pokebble Shop
3008 Water Street
Livermore, CA 94550
United States

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (Pacific Time)

Saturday: 10:00 AM – 4:00 PM (Pacific Time)

Sunday: Closed

Response Time

We aim to respond to all email inquiries within 24–48 business hours.

During holidays, promotional events, or new product releases, response times may be slightly longer.

Order Support

When contacting us about an order, please include:

• Your order number

• The name used to place the order

• A brief description of your inquiry

Providing this information helps us assist you more quickly.

We're Happy to Help

Whether you have questions about Pokémon products, shipping, returns, or your order status, our customer support team is committed to providing friendly and timely assistance.

Thank you for choosing Pokebble Shop!